Shipping Policy

1. We process your order as soon as it is placed. Orders are shipped from our warehouse on the next working day after your order is placed. The courier typically takes 3-8 working days to deliver. Our working days are Sunday through Thursday. During peak periods, including new product launches, restocks, seasonal holidays, and special offers, delivery may be delayed.

2. Once your order has been shipped from our warehouse, we cannot make any changes or cancellations. The customer is required to accept the order upon delivery.

3. We only accept returns or exchanges for products that are received damaged or incorrect.

4. If you receive a damaged or incorrect product after it has been shipped, you must accept delivery of the order and contact us by email to request a return. We will be responsible for sending a replacement, and no shipping fees will be charged to the customer in this case. If the requested item is out of stock, a refund will be issued after we receive the damaged product at our warehouse.

Payments made by Visa will be refunded to the same card within 10-14 days.