{"id":16622,"date":"2023-12-27T13:38:43","date_gmt":"2023-12-27T13:38:43","guid":{"rendered":"https:\/\/bubblzz-intl.com\/bubblzz\/?page_id=16622"},"modified":"2026-01-31T03:27:32","modified_gmt":"2026-01-31T01:27:32","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/bubblzzoman.com\/en\/refund-policy\/","title":{"rendered":"Refund policy"},"content":{"rendered":"\t\t
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Shipping & Return Policy<\/b><\/h1>

1. Order Processing & Delivery<\/b><\/h3>

  • Processing:<\/b> We process your order as soon as it is placed.<\/p><\/li>

  • Shipping Timeline:<\/b> Orders are dispatched from our warehouse on the next working day<\/b> from the date of purchase.<\/p><\/li>

  • Delivery Duration:<\/b> The courier typically takes 3\u20138 working days<\/b> to deliver.<\/p><\/li>

  • Working Hours:<\/b> Our business days are Sunday to Thursday<\/b>.<\/p><\/li>

  • Peak Periods:<\/b> During high-traffic times (new product launches, restocks, seasonal holidays, or special offers), delivery may be slightly delayed.<\/p><\/li><\/ul>

    2. Order Changes & Cancellations<\/b><\/h3>

    Once an order has been shipped from our warehouse, no changes or cancellations<\/b> can be made. The customer is required to receive the order upon delivery.<\/p>

    3. Returns & Exchanges Eligibility<\/b><\/h3>

    • Criteria:<\/b> We only accept returns or exchanges for products that are received damaged<\/b> or sent incorrectly<\/b>.<\/p><\/li>

    • Hygiene Policy:<\/b> Due to hygiene reasons, no returns or exchanges are accepted after opening or smelling<\/b> the product.<\/p><\/li><\/ul>

      4. Damaged or Incorrect Items<\/b><\/h3>

      If you receive a damaged or wrong product after it has been shipped:<\/p>

      1. You must receive the order<\/b> from the courier.<\/p><\/li>

      2. Send us an email to request a return.<\/p><\/li>

      3. Replacements:<\/b> We will be responsible for sending a replacement, and the customer will not pay any shipping fees<\/b> in this case.<\/p><\/li>

      4. Out of Stock:<\/b> If the item is out of stock, a refund will be issued once the damaged product is received back at our warehouse.<\/p><\/li><\/ol>

        5. Refund Methods & Timelines<\/b><\/h3>

        • Visa\/Credit Card:<\/b> Refunds will be credited back to your card within 10\u201314 days<\/b>.<\/p><\/li>

        • Shipping Fees:<\/b> Customers will not incur any shipping charges for refunds related to damaged or incorrect products.<\/p><\/li><\/ul>

          6. Condition of Merchandise<\/b><\/h3>

          In the event of an item sent by mistake, we only accept returns or exchanges if the merchandise is in its original, unopened, and unused condition<\/b>.<\/p>

          7. Notification Period<\/b><\/h3>

          You must contact us for a return or exchange within 48 hours<\/b> of receiving your shipment.<\/p>

          8. Late Deliveries<\/b><\/h3>

          An order is considered “late” if it is shipped after 10 working days<\/b> from the order date.<\/p>

          • Cancellation:<\/b> If you wish to cancel a late order, please email us at: customer.service@bubblzzoman.com<\/b>.<\/p><\/li>

          • Refund Processing:<\/b> We will process the refund within 14 calendar days<\/b> after receiving the returned products or receiving evidence of the return.<\/p><\/li>

          • Non-delivery:<\/b> If products were not delivered, the refund will be processed within 14 calendar days<\/b> from the day we were informed of your decision to cancel.<\/p><\/li><\/ul>

            How to Initiate a Return<\/b><\/h3>

            For all exchanges or returns, please email us with your Order Number<\/b>: \ud83d\udce7 customer.service@bubblzzoman.com<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Shipping & Return Policy 1. Order Processing & Delivery Processing: We process your order as soon as it is placed.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16622","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/pages\/16622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/comments?post=16622"}],"version-history":[{"count":12,"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/pages\/16622\/revisions"}],"predecessor-version":[{"id":22372,"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/pages\/16622\/revisions\/22372"}],"wp:attachment":[{"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/media?parent=16622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}