{"id":16591,"date":"2023-12-27T12:33:13","date_gmt":"2023-12-27T12:33:13","guid":{"rendered":"https:\/\/bubblzz-intl.com\/bubblzz\/?page_id=16591"},"modified":"2026-01-31T03:53:02","modified_gmt":"2026-01-31T01:53:02","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/bubblzzoman.com\/en\/terms-of-service\/","title":{"rendered":"Terms of service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16591\" class=\"elementor elementor-16591\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-58dfbf4 e-flex e-con-boxed e-con e-parent\" data-id=\"58dfbf4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56488fc elementor-widget__width-initial color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"56488fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-path-to-node=\"2\"><b data-path-to-node=\"2\" data-index-in-node=\"0\">Shipping &amp; Return Policy<\/b><\/h2><h3 data-path-to-node=\"3\"><b data-path-to-node=\"3\" data-index-in-node=\"0\">1. Order Processing &amp; Delivery<\/b><\/h3><ul data-path-to-node=\"4\"><li><p data-path-to-node=\"4,0,0\"><b data-path-to-node=\"4,0,0\" data-index-in-node=\"0\">Processing:<\/b> We process your order as soon as it is placed.<\/p><\/li><li><p data-path-to-node=\"4,1,0\"><b data-path-to-node=\"4,1,0\" data-index-in-node=\"0\">Shipping Timeline:<\/b> Orders are dispatched from our warehouse on the <b data-path-to-node=\"4,1,0\" data-index-in-node=\"67\">next working day<\/b> following your order.<\/p><\/li><li><p data-path-to-node=\"4,2,0\"><b data-path-to-node=\"4,2,0\" data-index-in-node=\"0\">Delivery Time:<\/b> The courier typically takes <b data-path-to-node=\"4,2,0\" data-index-in-node=\"43\">3\u20138 working days<\/b> to deliver.<\/p><\/li><li><p data-path-to-node=\"4,3,0\"><b data-path-to-node=\"4,3,0\" data-index-in-node=\"0\">Working Days:<\/b> Our official working days are <b data-path-to-node=\"4,3,0\" data-index-in-node=\"44\">Sunday to Thursday<\/b>.<\/p><\/li><li><p data-path-to-node=\"4,4,0\"><b data-path-to-node=\"4,4,0\" data-index-in-node=\"0\">Peak Seasons:<\/b> During high-demand periods (new product launches, restocks, seasonal holidays, or special offers), delivery may experience slight delays.<\/p><\/li><\/ul><h3 data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">2. Order Changes &amp; Cancellations<\/b><\/h3><p data-path-to-node=\"6\">Once an order has been shipped from our warehouse, <b data-path-to-node=\"6\" data-index-in-node=\"51\">no changes or cancellations<\/b> can be made. The customer is required to receive the order upon arrival.<\/p><h3 data-path-to-node=\"7\"><b data-path-to-node=\"7\" data-index-in-node=\"0\">3. Returns &amp; Exchanges Eligibility<\/b><\/h3><ul data-path-to-node=\"8\"><li><p data-path-to-node=\"8,0,0\"><b data-path-to-node=\"8,0,0\" data-index-in-node=\"0\">Damaged or Wrong Items:<\/b> We only accept returns or exchanges for products that are received damaged or sent incorrectly.<\/p><\/li><li><p data-path-to-node=\"8,1,0\"><b data-path-to-node=\"8,1,0\" data-index-in-node=\"0\">Hygiene Policy:<\/b> Due to hygiene reasons, we <b data-path-to-node=\"8,1,0\" data-index-in-node=\"43\">do not<\/b> accept returns or exchanges once a product has been opened or smelled.<\/p><\/li><li><p data-path-to-node=\"8,2,0\"><b data-path-to-node=\"8,2,0\" data-index-in-node=\"0\">Try Before You Buy:<\/b> With branches located across Oman, we encourage customers to visit us and experience our scents in person before placing an online order.<\/p><\/li><\/ul><h3 data-path-to-node=\"9\"><b data-path-to-node=\"9\" data-index-in-node=\"0\">4. Damaged or Incorrect Orders Procedure<\/b><\/h3><p data-path-to-node=\"10\">If you receive a damaged or incorrect item:<\/p><ol start=\"1\" data-path-to-node=\"11\"><li><p data-path-to-node=\"11,0,0\">You must <b data-path-to-node=\"11,0,0\" data-index-in-node=\"9\">receive the order<\/b> from the courier first.<\/p><\/li><li><p data-path-to-node=\"11,1,0\">Email us at <b data-path-to-node=\"11,1,0\" data-index-in-node=\"12\">customer.service@bubblzzoman.com<\/b> to request a return.<\/p><\/li><li><p data-path-to-node=\"11,2,0\"><b data-path-to-node=\"11,2,0\" data-index-in-node=\"0\">Replacement:<\/b> We will send a replacement at <b data-path-to-node=\"11,2,0\" data-index-in-node=\"43\">no additional shipping cost<\/b> to you.<\/p><\/li><li><p data-path-to-node=\"11,3,0\"><b data-path-to-node=\"11,3,0\" data-index-in-node=\"0\">Out of Stock:<\/b> If the item is out of stock, a refund will be issued once the damaged product is received back at our warehouse.<\/p><\/li><\/ol><h3 data-path-to-node=\"12\"><b data-path-to-node=\"12\" data-index-in-node=\"0\">5. Condition of Items<\/b><\/h3><p data-path-to-node=\"13\">For incorrect items received by mistake, we only accept returns or exchanges if the merchandise is in its <b data-path-to-node=\"13\" data-index-in-node=\"106\">original, unopened, and unused condition<\/b>.<\/p><h3 data-path-to-node=\"14\"><b data-path-to-node=\"14\" data-index-in-node=\"0\">6. Notification Timeframe<\/b><\/h3><p data-path-to-node=\"15\">Any request for a return or exchange must be made within <b data-path-to-node=\"15\" data-index-in-node=\"57\">48 hours<\/b> of receiving your shipment.<\/p><h3 data-path-to-node=\"16\"><b data-path-to-node=\"16\" data-index-in-node=\"0\">7. Late Deliveries &amp; Refunds<\/b><\/h3><ul data-path-to-node=\"17\"><li><p data-path-to-node=\"17,0,0\"><b data-path-to-node=\"17,0,0\" data-index-in-node=\"0\">Late Orders:<\/b> An order is considered late if it is shipped <b data-path-to-node=\"17,0,0\" data-index-in-node=\"58\">after 10 working days<\/b> from the date of purchase.<\/p><\/li><li><p data-path-to-node=\"17,1,0\"><b data-path-to-node=\"17,1,0\" data-index-in-node=\"0\">Cancellation:<\/b> In the event of a late order, you may request a cancellation by emailing: <b data-path-to-node=\"17,1,0\" data-index-in-node=\"88\">customer.service@bubblzzoman.com<\/b>.<\/p><\/li><li><p data-path-to-node=\"17,2,0\"><b data-path-to-node=\"17,2,0\" data-index-in-node=\"0\">Refund Timeline:<\/b> * <b data-path-to-node=\"17,2,0\" data-index-in-node=\"19\">Credit\/Debit Card:<\/b> Refunds are processed within <b data-path-to-node=\"17,2,0\" data-index-in-node=\"67\">14 calendar days<\/b> after we receive the returned products (or evidence of return).<\/p><ul data-path-to-node=\"17,2,1\"><li><p data-path-to-node=\"17,2,1,0,0\"><b data-path-to-node=\"17,2,1,0,0\" data-index-in-node=\"0\">Non-delivered Items:<\/b> Refunds are processed within <b data-path-to-node=\"17,2,1,0,0\" data-index-in-node=\"50\">14 calendar days<\/b> from the date you notify us of your cancellation.<\/p><\/li><li><p data-path-to-node=\"17,2,1,1,0\"><b data-path-to-node=\"17,2,1,1,0\" data-index-in-node=\"0\">Visa\/Mastercard:<\/b> Specifically, bank refunds may take <b data-path-to-node=\"17,2,1,1,0\" data-index-in-node=\"53\">10\u201314 days<\/b> to reflect on your statement.<\/p><\/li><\/ul><\/li><\/ul><hr data-path-to-node=\"18\" \/><h3 data-path-to-node=\"19\"><b data-path-to-node=\"19\" data-index-in-node=\"0\">How to Contact Us<\/b><\/h3><p data-path-to-node=\"20\">For all exchanges or returns, please email us at: \ud83d\udce7 <b data-path-to-node=\"20\" data-index-in-node=\"53\">customer.service@bubblzzoman.com<\/b> <i data-path-to-node=\"20\" data-index-in-node=\"86\">Please include your <b data-path-to-node=\"20\" data-index-in-node=\"106\">Order Number<\/b> to expedite the return procedure.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Return Policy 1. Order Processing &amp; Delivery Processing: We process your order as soon as it is placed.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16591","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/pages\/16591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/comments?post=16591"}],"version-history":[{"count":12,"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/pages\/16591\/revisions"}],"predecessor-version":[{"id":22408,"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/pages\/16591\/revisions\/22408"}],"wp:attachment":[{"href":"https:\/\/bubblzzoman.com\/en\/wp-json\/wp\/v2\/media?parent=16591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}